Alison Lee, Catalina Danis, Todd Miller & Younghee Jung
People can derive a great deal of value from social
interactions. This paper discusses how one might "seed" online
environments to be rich in social interaction. The argument presented
is based on an analysis of research on the support of collaboration
among distributed work teams. This revealed four elements that may
contribute towards for fostering interaction among team members:
place-making, common ground among participants, awareness of others,
and mechanisms for effecting social interaction. The paper presents
techniques that may be used to give expression to these factors in
online environments: spatial models of interaction, context, social
visualization, and mechanisms/enablers for social interactions. These
techniques are embodied in a design for an online environment called
ePlace. Lessons acquired from an implementation of ePlace for an
site are discussed. The paper concludes with a discussion of future work.
Awareness, common ground, context, place, social information,
social visualization, space, Web.
In Human-Computer Interaction (INTERACT'01) Eighth IFIP TC.13 Conference on Human-Computer Interaction, M. Hirose (ed.), IOS Press, pp. 59-66, 2001.